Ocean Grove Bowling Club is committed to the highest levels of member experience
Everyone entering Ocean Grove Bowling Club has a right to use the Clubs facilities in a safe, friendly, fun and inclusive environment. As members and guests you have a responsibility in creating and maintaining this environment.
At Ocean Grove Bowling Club, it is expected that you meet the following requirements:
1. Respect the rights, dignity and worth of others
2. Be fair, considerate and honest
3. Be professional and accept responsibility for your actions
4. Maintain professionalism, club standards and rules
5. Refrain from all forms of harassment
Penalties for breaches of the Code of Conduct will be appropriate to the seriousness of the misconduct.
Ocean Grove Bowling Club maintains that the responsible service of alcohol is a responsibility shared by both the venue and the customer. For our part, we are committed to the service of alcohol to our customers in a professional and responsible manner, complying with all applicable laws and adhering to endorsed Liquor Service Codes of Practice.
We recognise that alcohol abuse and alcohol consumption by minors are serious social issues. Our staff are trained in Responsible Service of Alcohol and actively promote responsible alcohol consumption by our customers. We also require current valid photographic proof of age identification to be provided by young adults before they are supplied with alcohol at our venue.
Whilst gambling is a social activity enjoyed responsibly by the vast majority of customers, Ocean Grove Bowling Club recognises that problem gambling is a serious social issue and that a small proportion of customers are harmed by their gambling activities.
Ocean Grove Bowling Club maintains that the industry, government, community and individual have a shared responsibility for the promotion, development and practice of responsible gambling.
For our part, we are committed to our staff trained in responsible gambling practices to encourage customers to engage with their gambling as a social and recreational activity in a supportive environment.